Shipping Policy
A Legal Disclaimer
At AUDIOCARWORLD.COM, we deal primarily with digital products like STL files, thus traditional shipping methods do not apply. However, for any physical products or promotional items we might offer in the future, here's our shipping policy:
Shipping Policy - The Basics
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Digital Products: STL files and other digital downloads are "shipped" instantly upon purchase. You will receive a download link or access to your files immediately after completing your transaction.
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Physical Products: If we offer physical items (e.g., 3D printed prototypes, merchandise):
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Handling Time: Allow 1-3 business days for your order to be processed and prepared for shipment.
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Shipping Methods: We use reliable carriers like [Auspost] for domestic and international deliveries. Options might include standard, expedited, or express shipping.
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Delivery Time:
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Standard Shipping: Typically within 5-10 business days within the U.S. and 10-20 business days internationally.
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Expedited/Express: Subject to carrier agreements, generally within 3-5 business days domestically and 5-10 internationally.
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Shipping Costs: Shipping fees are calculated based on your location and the selected shipping method at checkout.
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Tracking: Once shipped, you will receive a tracking number via email to monitor your package's progress.
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Damaged or Lost Items: If your item arrives damaged or is lost in transit:
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Contact us immediately with photos of the damage or tracking information.
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We'll work with you to either replace the item or issue a refund, subject to our terms.
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Customs and Import Taxes: International orders may incur customs duties or import taxes. These are not included in the shipping cost and are the responsibility of the buyer.
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Return of Physical Products: If we allow returns for physical products, refer to our Returns Policy for specific conditions.
What to Include in the Shipping Policy
AUDIOCARWORLD.COM strives to ensure your digital products are accessible immediately and any physical items are delivered promptly and securely. Should you have any issues with shipping or delivery, please contact our customer service for assistance.